CMS HELPDESK

C3 - CCC implies CMS Control Center shall also provide support for the CMS help desk round the clock on all working days. The best way to raise an issue is through the CMS internal mailing system. Which has 2 parts one related to the software and alide issues and other related to the Hardware problems. CMS user shall get a response over the mailing system. For furhter contacts the contact information is as follws :-

Contact Number

CMS Help Desk : 7217709646
P&T : 011-26886120
011-24674160
Rly 030-54824
CMS FAX : 011-24122981
011-24101826
CRIS FAX.: 011-26877893
CRIS Phone: 011-24104525 (387)
011-24106717 (387)
CMS Email : admin.cms@cris.org.in
iPhone Link for CHALAK DAL : chalakdal@gmail.com
C3/HELPDESK INCHARGE : Sh. Shashikant Varshney
CMS Implementer : Sh. Niteesh Kaushik

CMS NETWORK ISSUES

For all issues related to network disconnections, IP address, slow network, Reports not open in Division, Port not open please contact

P&T : 011-26877935

Rly : 030-54803

However in case of difficulty CMS helpdesk shall provide liason as far as liason with CRIS network dept is concerned.

CMS Application / Database & System Admin : Sh. Amit Saxena, Principal Project Engineer

CMS Report & CHALAK DAL : Sh. Praveen Malik, Principal Project Engineer

Manager CMS: Sh. Rachit Khanna (IRSEE)

General Manager CMS: Sh. Mudit Chandra (IRTS)